Real-estate sector

AML/CTF onboarding workflows for real estate

Real-estate AML/CTF coverage is tied to particular designated services. It should not be described as applying identically to every sale, lease or agency activity.

Last reviewed: · Editorial owner: Onboard Australia

General editorial information. Onboard is a domain portfolio and does not provide AML/CTF software or advice.

01

Property-related service scope

AUSTRAC publishes a dedicated description of real-estate designated services and separate professional-services guidance. Businesses should identify the customer and the specific activity being performed before designing an onboarding path.

02

Vendor and purchaser onboarding

A workflow may need separate paths for vendors, purchasers, representatives and non-individual customers. Identity, authority, entity and ownership information can be captured alongside transaction context.

  • Customer and representative details
  • Authority to act
  • Company or trust information
  • Beneficial-owner information where applicable
  • Transaction and service context
03

Risk and higher-review scenarios

Customer and transaction information may inform a risk assessment and whether additional review is required. Software can route a case for manual attention, but screening or form completion alone does not establish compliance.

04

Agency workflow and evidence

A useful implementation may connect listing or buyer engagement, responsible-person approval, customer records and an exportable audit trail. The AUSTRAC real-estate starter kit is a primary operational source for eligible businesses choosing that approach.

Questions

Important distinctions.

Primary sources

Regulatory statements are linked to current AUSTRAC guidance. Provider facts on the market page link to each provider’s official website.